The Resilient Lotus Products was created to help improve the experience and the loc journey in every phase. Natural Ingredients, Small Batch Size and Loc Loving Formulas help hydrate and moisturize locs without buildup ✨
Exchanges, Refunds, and Returns
Due to the hygiene and safety policies, we do not accept any exchanges. If you are having a problem with your order or wish to return please contact us or send an email to firstname.lastname@example.org within 10 days with your order number. We'd be more than happy to help you with your order!
Please note: Refunds will be given as store credit
How long is shipping?
All orders are shipped within 3 business days of order. Please allot additional processing time during sales and holidays. We appreciate your patience.
Are products free of parabens and other harmful ingredients?
All products are made free of phthalates, parabens, petroleums and sulfates.
Are all products made naturally?
All of our products are made plant based and from natural derivatives.
Please refer to each product page for more details and ingredients used.
Package was sent to the wrong address! What should I do?
Please make sure your shipping address is accurate when checking out. We are not responsible for packages sent to the incorrect address.
Contact us or send an email to email@example.com with your order number. We'd be more than happy to help you with this issue.
My package was lost in transit. What happens next?
So sorry that your package was lost, stolen or never delivered! Please contact us with your order number to resolve this issue.
"I have sensitive skin. Can I use these products?"
While all products are made free of phthalates, parabens, petroleums, sulfates, and harmful ingredients, we highly encourage to perform a patch skin test for potential irritation.
"I have loose natural hair. Can I use these products?
Our products are made for locs (and dreadlocks) meaning no buildup with moisturizing properties are the primary focus. Products include hair loving ingredients suitable for multiple hair types.